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Resort Policies

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Nightly Rentals

(1-6 Nights)

At the time of booking we charge one night’s accommodation and a tax deposit. A major credit card is required. Painted Boat Resort Spa and Marina has a 72 hour cancellation policy on accommodation. A Minimum two or three-night stay may be required on certain dates throughout the year. In the event you need to cancel your reservation, you will receive a full refund of your deposit provided you cancel in advance of 72 hours prior to your reserved date of arrival. If the cancellation is within 72 hours of arrival, the deposit is non-refundable. For Group bookings, we require 14 days’ cancellation notice.

Weekly Rentals

(7 Nights or Longer)

At the time of booking, we charge a 25% deposit. A major credit card is required. Painted Boat Resort Spa & Marina has a 14-day cancellation policy on weekly rentals. In the event you need to cancel your reservation, you will receive a full refund of your deposit provided you cancel in advance 14 days prior to your reserved date of arrival. If the cancellation is within 14 days of arrival, the deposit is non-refundable.

Marine Activity Age Requirements

Note

We no longer offer kayak rentals

Paddleboard Rentals: Minimum age for paddleboarders is 12 years. Waiver forms and reservations are required.

Drone (AUV) & Remotely Controlled Flying Devices Policy

Painted Boat Resort Spa & Marina prohibits the operation or use of unmanned aerial vehicles/drones and remotely controlled flying devices by the guests, owners, and general public, including recreational users and hobbyists without the written permission of management.

This prohibition includes drones used for filming, videotaping, and/or photography for recreation or by hobbyists, as well as any drone use by media, realtors, or journalists operating above or within Painted Boat Resort Spa & Marina.

Transport Canada reference link.

https://tc.canada.ca/en/aviation/drone-safety/flying-your-drone-safely-legally

Check-In / Check-Out Times

We commence check-in at 4:00 pm; check-out time is 11:00 am.

Pet Policy

Painted Boat Resort Spa & Marina has a limited number of Villas available that are dog-friendly. 

There is an additional, standard rate fee for all Dogs of $35 (+tax) per night, per Dog up to a maximum of 2 Dogs. Please leash your dog when outside of your assigned dog-friendly Villa; a $50 fee will be applied if your Dog is found to be on the resort without a leash.

If Dogs are brought into a Villa, not approved as a dog-friendly, an additional service fee will apply (min $300).

Please clean up after your Dog while on the resort, garbage bins are located in carport areas around the resort. Dogs are not permitted on resort beds or in the Lagoon Restaurant, Spa, or Fitness & Pool buildings. Villas approved for as Dog-friendly cannot be booked online.  Please call our Guest Services at 1.866.902.3955 or email reservations@paintedboat.com and our staff will be happy to check availability for you.

Smoking / Vaping Policy

All our guest villas including entrances, decks, swimming pool, hot tub, restaurant, event spaces, and marina are designated non-smoking/vaping. Designated smoking/vaping areas are situated around the resort.

Quiet Time

Our resort has a quiet time policy from 11:00 pm – 7:00 am. We ask our guests to comply with our guidelines and keep noise to a minimum overnight. This includes resort public spaces and our marina.