We are hiring! Join our team and CLICK HERE to view the job post.


Painted Boat Resort Spa & Marina seeks individuals to join our award-winning team, offering competitive pay and benefits. Employment is available throughout the year in various departments, including Guest Services, The SPA, Housekeeping, and Maintenance and The Lagoon Restaurant.



Positions Available

Front Desk Guest Services

The nature of the Painted Boat Resort Spa & Marina is a unique, boutique style property, where a Guest Service Agent must be a multi-functional individual who is driven to always exceed our guests’ expectations with an attention for detail. The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur. Computer and word processing are necessary along with decision-making and problem solving skills.


  • Process guest arrivals & departures on a daily basis according to service standard procedures
  • Coordinate all room assignments and adjust accordingly as needed, based on maintenance or housekeeping status (ie. room blocks, ready status)
  • Assist with all guest concerns and inquiries
  • Coordinate group check-ins and departures
  • Monitor email and voicemail daily and respond accordingly in a prompt and efficient manner
  • Answer all calls into the resorts main line and redirect as requested, ensuring to follow all standard procedures as pertained to guest & employee privacy
  • Accept & make all reservation requests and offer detailed information to guests as needed
  • Understand and know how to make all types of reservations (ie. standard, owner, fits, group, comp, gift certificates)
  • Respond to all booking inquiries
  • Process payments accordingly; deposits, departures, boutique purchases, equipment rentals
  • Safe cash handling procedures; reconciling cash & all transactions at the end of each shift
  • Assist at marina with guests arriving by boat, needing assistance with baggage and docking
  • Maintains the cleanliness and neatness of the resort reception area
  • Completes and submits maintenance requests
  • Daily opening and closing procedures of the office
  • Process gift certificate requests following the standard procedures
  • Securing resort and pool area end of evening shift
  • Performing night audit procedures
  • Offer baggage assistance when needed
  • Complete additional tasks assigned
  • Assist other departments as needed

Knowledge, Skills & Abilities:

  • Complete knowledge of the resort and its’ services/facilities including operation of certain specific equipment (ie. home theater system, fireplace, washer/dryer)
  • Understand procedures for sending guests out on recreation equipment (ie. kayaks, paddleboards)
  • Have knowledge of immediate and surrounding area (ie. activities, dining, accommodations, ferry information, directions) to enable assisting guests with recommendations
  • Keep & maintain a clean and organized workspace
  • Exude a professional and positive attitude at all times
  • Aware of all current season rates as well as packages offered and the details
  • Excellent communication skills
  • Efficient administration skills
  • Understands resorts’ pms system and how to carry out the basic daily tasks (ie. reservations, reports, room assignments)
  • Familiar with all room types, locations, features, limitations
  • Knows how to use all front office equipment (ie. computer, key machine, phones, copiers)
  • Maintains proper telephone etiquette at all times


Applicants must be legally able to work in Canada.

Contact Us To Join Our Team:

Painted Boat Resort Spa & Marina is situated in Madeira Park on the lower Sunshine Coast of British Columbia and has limited public transportation/affordable lodging options. If you are interested in joining our team, please send us your resume with a brief message explaining why you would like to join our team. Email: employment@paintedboat.com